Price: 154.29 - 114.17
Description
Important note:
Dear friends, how are you? Thank you for your love and support for our products！The
following are the questions you may have when ordering our products. We hope they will be
helpful to your shopping
1. Preparation time:
As
we have a large number of orders every day, and most of our products
are made to order,usually we need about 5-7 days to prepare your order.
2. Estimated delivery time (excluding weekends and holidays):
(1) About 15 to 60 working days: Free Shipping Way
(2) About 3 to 10working days:DHL / UPS /FEDEX
Delivery time is estimated and cannot be guaranteed 100%. (Most packages will be delivered to customers in advance)
3.Similarity
As
an honest seller, we guarantee the dress will be 90%- 99% same as
original picture showing. If you want 100% exactly same, please forgive.
No two exactly same l eaves in the world. We can not guarantee, so
please do not place the order if you still insist 100% similarity.
Thanks for your understand.
4.Extra Charge
Generally,
for the size of 24W 26W 28W or larger, we will charge a large size fee
of USD 30 dollars, because the cost of materials and freight required
for customizing such products will be higher. We will send a message to
you as soon as we receive your order.
5.Cancel order before shipping
Because
most of our products are custom made,if you want to cancel the order:
We accept full refund within 24 hours after you placing the order; there
is just 30% partial refund after you place the order more than 24
hours(the 30% is the cost of our material).
6. After-Sale Service
(1)
After receiving the package, if there is any damage, please contact us
in time. We will give you a full refund. Never hurt your rights! Do not
confirm receipt and evaluation first.
(2)
If it is due to logistics reasons, please do not worry, please contact
us in time. We will send you a new one or a full refund. I believe you
understand that these are not factors that the seller can control.
Thanks for your understanding.
(3)
If you are not satisfied with the order you received, please contact us
as soon as possible, and we guarantee that your problem will be solved
satisfactorily!
In most cases, the problem is caused by misunderstanding, which can be eliminated through sincere communication.
Because our dresses are custom made,it will be better if you could provide us the following sizes:
1.Bust =___inches or cm
2.Waist =___inches or cm
3.Hips =___inches or cm
4.Hollow to floor without shoes =___inches or cm
5.Height =___inches or cm (from the top of head to floor without shoes)
6.Dress color =___(any color choose or picture show color )
Return Policy
Your satisfaction is of the most importance to us !
Upon
the arrival of your package, we encourage you to check and make sure
that the dress or clothing has been made to the standard size or custom
measurements that you specified. Try on your dress or clothing as soon
as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses, clothing, or accessories,
please make sure they are in their original condition – unworn,
unwashed, unaltered, undamaged, clean, free of lint and hair and with
tags intact and attached.
If
the items are damaged or lost when they are returned, the buyer will be
responsible for such damage or loss, and we will not give the buyer a
full refund. The buyer should try to file a claim with the logistic
company to recover the cost of damage or loss.
Dear,
desses by custom-made All of them by hand sewing and they need long
time to transport, there maybe a little
sequins/beading/crystal/feather/flowers fall off, it not belong to
quality issues, please kind to understand it, we will do the best for
you, we are sincerly hope you can love it, thank you so much!
1.Sizing or Fit Issues
As
all of our dresses are hand-sewn and customer tailored, the finished
gown may vary by approximately 1 inch in the specified measurements.
To
ensure that your dress will still fit you perfectly, our tailors have
created all our dresses with additional fabric in the seams to allow
minor size modifications to be made easily. If you find the products are
not suitable for you and have questions, you can contact us directly.
2.Color Mismatch
Differences
in color may be caused by some other reasons such as color reflection
in the monitor, lighting, background etc. However, if you believe that
the item received is in wrong color, please contact us to see if a
return or refund is possible.
3. Return Process
<1>
Contact us within 7 days of receiving your order. Include an
explanation and photographs documenting the reason for the return.
Returns will not be accepted without prior approval.
<2> Once we approved your request, please send the item as soon as possible.
<3> Refund will be returned to you by Aliexpress directly
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